Create a call center that delivers an amazing customer experience every time.
When is the last time you called a company and enjoyed the experience? With Ring.io's technology you can delight your customers with personalized greetings, routing, and effective customer service tools.
Minimize your callers time in queue with smart routing and reduce the average call length by giving your employees the information to solve customer issues quickly.
Every call is tracked and stored in the cloud for easy reporting and powerful analytics. Analyze your agent and queue performance and view historical reports to understand key trends.
Easily set up interactive call flows for inbound callers to quickly get them to who they need to talk to.
Handle any volume of inbound calls with call queus, skills based and CRM routing, and Simulcall.
Automatically log both inbound and outbound calls in your CRM to get a complete customer interaction history.
Increase efficiency by seeing which callers are in queue so agents always know who to talk to next.
A complete calling productivity dashboard in Salesforce. Get deep insights into calling performance.
Get contextual information on inbound callers from your CRM and their past interactions with your team.
Get a personalized overview of our telephony platform.