What is a spam likely block, and how to avoid it?
No one likes to receive spam. Remember how many emails are not opened and go to spam. The situation isn’t better with calling. There are a lot of […]
The Complete Guide on How to Deal with Angry Customer on the Phone
In your opinion, what is the most important criterion for customers to buy any product? Maybe, price, brand awareness, or effective advertising? According to Khoros, good customer service […]
A Guide to the Best Outbound Dialing Software
There are many ways customers can communicate with companies today—email or chatbot, Zoom, or Skype. But the phone call remains the most popular kind among them. So, when […]
First Call Resolution: How to Measure + 5 Steps to Improve
Business owners know that their success depends on customer satisfaction. No clients – no sales. That is why they also understand that giving everyone quality customer service is […]
How to Use a Voicemail Script to Get Callbacks? + 7 Effective Templates And 1 Secret Key
The main task of every sales rep is to connect with as many potential customers as possible and continue making as many touches as needed to close deals. […]
All you need to know about call recording laws by state and how to follow them
Technology is fun, practical, and makes you efficient. But the thing is, personal information is often leaked (for example, telephone conversations, location, access to bank accounts, hobbies, pets, […]
Launch of the Ring.io iOS app: dedicated to the free spirited sales pros
I’m writing this from a coworking space in Grenoble, France (come visit, amazing mountains). I’ve got my laptop, my iPhone and my AirPods, and that’s my office. I […]
