Build your business brand on social media the easy way
(Cross posted from the Marketing Trenches blog, authored by Mike Sweeney)
The Customer Service Channel You Might Be Overlooking
by Susan Payton
Offering API Tools: Versatility for Modern Software Solutions
Even those who have only the most casual brushes with IT hear about some of the big tech trends in today’s markets: from boardrooms to water coolers, “big […]
Showing New People the Ropes? CRM and Orientation
Many of the business owners or managers considering a full-scale CRM solution as part of their IT setup understand that building fuller customer profiles and better interfaces helps […]
Outsourcing Your Tech Dept. with Hosted CRM
So a lot of us now know that customer relationship management or CRM solutions can really change the ways that businesses interact with customers, suppliers and even employees. […]
Can You Run Your Business Off Smartphones?
By Holly Aker With 45 percent of Americans owning smartphones, it’s no surprise more and more companies are opting to swap traditional business phone systems for more mobile, […]
Business Telephony Trends for 2013
As business models are changing in the blink of an eye, mostly due to parabolic advances in different kinds of business IT, lots of professionals are reading the […]
