Personality Management in Sales and Better Relationships
Do you adjust your personality in the Sales Process to build stronger relationship? If not, you should.
Homegrown technology for small businesses
An uber-version of caller ID, Ringio’s online telephone system displays a caller’s profile – name, title, photo, call history, any notes.. Read the full story.
CRM and Serving the Multi-User Client
There’s been a blizzard of talk about how customer relationship management or CRM tools can help businesses in all industries to reach their customers, but some of the […]
Is a Softphone Approach Right for Your Business?
Companies and small businesses that want to upgrade to a VoIP communications model have many options. One major choice is between a “hard phone” or “softphone” system. The […]
Sales Follow-Through: Can Web Services Businesses Use Hosted PBX and Smart Phone Tools?
The same kinds of firms that rely on dark horse celebrity endorsements to draw in customers buying hosted Web domains can also rely on high-tech customer intelligence and […]
Five Roadblocks of Communication in Your Office
by Kate Webster Poor communication in the workplace can lead to numerous problems and can often prevent your business from moving forward as quickly as it should. Communication […]
Mad Men” in the Digital Age: New-Tech Tools for Marketing Agencies”
Marketing and ad agencies know what works for talking to “the masses,” because that’s at the core of their business services. But the best among them also know […]
