Custom fields

Put vital information in front of your salespeople.

Enrich your calls with custom data from your CRM

You’ve spent precious resources on gathering your customer data. Don’t let them go to waste!

Get more deals won by taking these steps::

Create custom fields in Ring.io dialer.
Directly connected them to your CRM fields.
Reap the benefits of seeing the right info at the right time.

We believe that every business is unique and there’s no one solution that can fit all the cases. That’s why we make sure our dialer is highly customizable and can adjust to your needs.

Custom field that changes everything

Imagine you’re selling marketing automation software. Your company has spent a lot of time creating detailed description for the exact focus point of the marketing agencies you’re going to call. Some of them are dealing only with SEO optimization, others – exclusively provide paid advertising services. Each will require different approach when pitching your solution. Default fields won’t cover it, but the information is crucial to have at hand. With custom fields dialer turns into a powerful support for your sales team.

Create custom fields as simple as 1-2-3

Don’t be afraid that the process of creating custom fields will take much time or will require specialized help from IT department. In reality you just go to the Admin portal, check what categories can be enriched, connect to the CRM and import the fields you have in mind. That’s it! Enjoy the data you want to see during outbound and inbound calls. Your clients will be pleased they don’t have to repeat important information and your customer interactions will become smoother than ever.

Perfect contact center solution

For what it’s worth, custom fields are super effective for support teams and incoming calls. For example: you send out a form to your customers with a field type – “what features of our product do you value the most?” That answer can be easily populated into custom fields and appear magically in front of the support agent during the inbound calls. Now they have a leverage of the knowledge. The ways to act out on it? – Countless.

With custom fields dialer is your superpower

You want to give your salespeople the ultimate weapon to turn more calls into deals? – Search no further. Reps will have the most relevant information on the organization, the deal and the contact they’re speaking with this exact moment. The can use it not only to adjust the offer, but also come up with the new ways of influencing the decision in the process. No need to switch tabs, open up your notebook or Google things, it’s all right here. In front of your eyes.

Custom fields

Enrich your calls with custom data from your CRM

Custom field that changes everything

Create custom fields as simple as 1-2-3

Perfect contact center solution

With custom fields dialer is your superpower

See Ring.io in Action. Start Your Free Trial

Products

Integrations

Use cases

Industries

Resources

Company

Awards

Contact