How Analysis of Call Dispositions can increase your Sales ROI

How Analysis of Call Dispositions can increase your Sales ROI

Sales Acceleration

Benefits of Call Dispositions

  • Using dispositions saves time. Instead of writing long lengthy logs, you can label the outcome of the calls quickly.
  • All dispositions are logged into Salesforce or Zoho automatically.
  • After logging call dispositions, it’s easy to analyze data and monitor call activity and their patterns.

Examples of Call Dispositions and what they may mean

Left Voicemail

  • Track whom you’ve dropped a voicemail to so you can track callback rates and also determine the effectiveness of the numbers being dialed.
  • Determine the best time to call based on when the pickup rate is highest.
  • A high rate of ‘Left Voicemail’ may mean that RingLocal should be considered. Calling from a local number can significantly increase pick up rates because prospects are familiar with the area code.

GateKeeper Reached

  • A high rate may mean that the sales team cannot get past the receptionist so they may need more training.

Meeting Set

  • A high rate will mean that the campaign strategy is effective.
  • A low rate means the Campaign strategy needs revision.

Decision Maker reached

  • You want this to be high and trending higher over time.
  • Track how many calls it took to get to the Decision Maker.

Not interested

  • When a high number of people aren’t interested you may want to change the offer.

Do Not Call

  • Lets you easily track that the person has requested to not be called again.
  • The system does not allow calls to them in the future

See Ring.io in Action. Start Your Free Trial

Install our Chrome extension to get started.

Start Your Free Trial or Sales: 888-727-5776