Automatically Route Calls
Deliver Better Service
Prevent Customer Churn
Effectively Handle Your Customer’s Calls.
Even with social media and email. customers still prefer to get help over the phone. With Ring.io, fielding customer calls and effectively solving problems is no longer a tedious process.
Route Calls Instantly
Route calls based on skills and the customer data you’ve collected in your CRM. Know exactly who is calling prior to picking up the phone. Automatically greet callers, place them in queue, and route to the last agent the customer spoke with for a better customer experience.
Deliver Better Service
Enable effortless collaboration to solve customer issues with shared notes, group voicemail, and recorded calls. Get screen pops with past interaction history and a link to the customer’s CRM contact to personally greet your callers.
Prevent Customer Churn
Track customer touch points throughout the customer journey with CRM synced calls and call analytics. Easily capture customer satisfaction data on each call to give you the insights to prevent customer churn.
With Ring.io, it’s easy to add new team members to our phone system, buy phone numbers, and scale our team.Ryan Healy, Founder & President at Brazen
Better CRM Integration than You Ever Thought.
Call Logging
Auto-log call data to the right object and field in Salesforce and Zoho CRM.
RingInsights
A complete calling productivity dashboard in Salesforce.
Click-to-Call
Instantly calls out of your CRM with our native click-to-call plugin.
Salesforce Call Distribution
Automatically route inbound calls to the right person.
Call Disposition
Create custom call disposition codes and sync them to Salesforce.
