In your opinion, what is the most important criterion for customers to buy any product? Maybe, price, brand awareness, or effective advertising? According to Khoros, good customer service […]
There are many ways customers can communicate with companies today—email or chatbot, Zoom, or Skype. But the phone call remains the most popular kind among them. So, when […]
Business owners know that their success depends on customer satisfaction. No clients – no sales. That is why they also understand that giving everyone quality customer service is […]
What are the most boring things in life after traffic jams and internet connection rolling back to 3G? Right, waiting on hold when trying to reach the call […]
Many small to midsized businesses are sometimes reluctant to upgrade to better technology, partly because they see it as exclusively in the realm of ‘the big guys,’ corporate […]
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