In your opinion, what is the most important criterion for customers to buy any product? Maybe, price, brand awareness, or effective advertising? According to Khoros, good customer service […]
Iryna Koshelieva Iryna
There are many ways customers can communicate with companies today—email or chatbot, Zoom, or Skype. But the phone call remains the most popular kind among them. So, when […]
Iryna Koshelieva Iryna
Business owners know that their success depends on customer satisfaction. No clients – no sales. That is why they also understand that giving everyone quality customer service is […]
Iryna Koshelieva Iryna
What are the most boring things in life after traffic jams and internet connection rolling back to 3G? Right, waiting on hold when trying to reach the call […]
Iryna Koshelieva Iryna
Many small to midsized businesses are sometimes reluctant to upgrade to better technology, partly because they see it as exclusively in the realm of ‘the big guys,’ corporate […]
Sam Aparicio Co-founder & CEO, Ring.io