How can customer service reshape a business
“Dear Customer Service, first of all, I’d like to let you know that I am typing this email with my middle finger…” How many times did you […]
Enhance your customer support with calls: Ring.io integrates with Zendesk.
The integration many of our customers were waiting for Ring.io Dialer for Zendesk is up and running! The seamless helper for support and customer service teams that operate […]
A new way to accept credit cards over the phone, simply done
We recently launched Ring.io Pay, a simple add-on to Ring.io’s dialer and call center offering, or a fully stand-alone product that enables sales teams, advancement teams, fundraising organizations, […]
Power Dialer for Hubspot
Today we are announcing the general availability of Ring.io Power Dialer for Hubspot – the perfect telephony companion for sales and customer service teams that run on Hubspot CRM. Learn more about the capabilities […]
Live Monitor – track team efforts & listen in real time
Today we’re announcing the availability of Live Monitor, a new tool designed to help you track team calling, increase transparency about effort […]
How Analysis of Call Dispositions can increase your Sales ROI
Benefits of Call Dispositions
A/B test your voicemail drops
With a large percentage of outbound calls resulting in voicemails being left, it is critical to measure the effectiveness and to improve the response rate of voicemails that […]