Mastering customer communications in sales and support
NEED TO SIMPLIFY AND REDUCE! Check out Ring.io 's cool features to manage your calls like a pro! With Call Blast, all members of your team get the call at once - perfect for smaller squads of 5-10. Got a longer list? Use Escalating routing to call team members one by one until someone picks up, else it goes to voicemail. But here's where it gets even more exciting: Ring.io 's Round Robin feature ensures everyone gets a fair turn. When a new call comes, it goes to the agent who's been idle the longest. Missed the call? No worries! The system moves on to the next idle agent but you stay top of the list till you've taken a call. It's all about keeping talk time balanced. And for sales, Round Robin finds agents who've been waiting longest since their last call. This way, every agent gets equal opportunities, ensuring no one is left behind.