The simplest way to accept PCI compliant phone payments
Process credit cards over the phone in your call center or with an automated payments IVR.
Achieve the highest sales capture rates
Automating IVR payments with a virtual terminal application is all about maximizing task completion. Ring.io’s PCI compliant IVR solution ensures your telesales call center is processing credit card payments quickly and accurately.
Deploy in days, or hours
Manual credit card payments are a thing of the past with Ring.io Pay. With just a few clicks, you could roll out to your call center a payments IVR that will drastically simplify your PCI compliance for voice and call recordings.
Ring.io Pay has been a game changer for Western Michigan University. We were looking for a phone solution that would assist our Development and Alumni Relations fundraising efforts and simplified our PCI compliance. Ring.io fit right in our IT roadmap with a strong Salesforce integration and support for our preferred payment gateway.Jason Long, AVP of Business Operations at Western Michigan University
PCI compliant phone payments, the easy way
The fastest path to PCI compliance in call centers is to de-scope the call center from PCI. Learn how credit card tokenization and DTMF masking can help you achieve PCI compliance for voice in a matter of days.
Simple pricing
$3
Per successful payment
+
5₵
Per minute in IVR
+
$69-109
Per agent (optional)
Industries we help
Ring.io Pay Certified Consultants
Frequently Asked Questions
Yes! For scenarios where your sales rep worked hard to get the customer to the point of paying and for high-touch call centers, an agent-assisted payment capture achieves the highest conversion rates, as well as the highest satisfaction. Ring.io Pay can keep your agent on the line and update them on the progress of the capture, so they can assist the customer if they get stuck.
Yes – for inbound calls you can transfer a caller to Ring.io Pay at any time during the call, from an IVR menu or during an agent conversation.
For outbound calls, Ring.io will connect the agent to the person being called, and the agent can transfer to Ring.io Pay during the conversation (make sure your call is TSR compliant)
For outbound calls, Ring.io will connect the agent to the person being called, and the agent can transfer to Ring.io Pay during the conversation (make sure your call is TSR compliant)
Yes. Ring.io will give you a phone number to transfer calls to. Whenever an agent is ready to accept a payment, or whenever the caller presses the corresponding option in your IVR menu, your system will bridge Ring.io Pay into the call, Ring.io will collect the payment, and then end the call or transfer the call back to a number of your choosing.
Alternatively you could consider moving your team to Ring.io’s Call Center product.
Alternatively you could consider moving your team to Ring.io’s Call Center product.
No. If you want to process automated IVR payments Ring.io can provide you with a completely self-service payments solution.
If you’d like to have agent-assisted payments, Ring.io Pay can be used in conjunction with Ring.io Call Center or Ring.io Sales Dialer
If you’d like to have agent-assisted payments, Ring.io Pay can be used in conjunction with Ring.io Call Center or Ring.io Sales Dialer
Ring.io integrates with more than 5 CRM platforms out of the box, and can be extended to support other CRM solutions via the Ring.io API
Ring.io works with over 5 payment gateways and more are on the way. We would love to find out about your gateway requirements so we can support your needs.
Yes. If you are selling a recurring service, generally speaking you will use a phone transaction to capture the card and then use a card token to insert into a recurring payment solution. In these scenarios Ring.io stores the card token from the gateway and inserts the recurring payment metadata into a CRM, where the information can trigger a workflow that will create the recurring subscription in a recurring billing platform.
You can process VISA, Mastercard, Maestro, American Express, Discover, Diners Club, JCB and enRoute
We work with all clients except in these industries that we don’t serve: gambling, adult entertainment, fraud operations, credit repair and debt relief.
You could be up and running today, or tomorrow. Schedule a free assessment
